Hopkinton:
80 Main Street
Hopkinton, MA 01748
(508) 435-6388 or
(877) 467-1950

Ashland:
25 West Union Street
Ashland, MA 01721
(508) 881-7800

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Carriers - Payment/Claims

Listed under each carrier below are telephone numbers and website links for payments and for 24 hour claims service.

Commerce and Citation Insurance Companies

Online payments: [https://www.commercecares.com/CWEB/Login.jsp]
Report a claim: [www.commerceinsurance.com/Commerce-Insurance-Claims/]
Check claim status: [https://www.commercecares.com/CWEB/Login.jsp/]

Phone in payments: 800-922-8276
Phone in claim reporting: 800-221-1605

Merrimack and Baystate Mutual

Online payments: [https://www.vuebill.com/Andover/Login.aspx]

Emergency claim reporting:
Contact Certuse Adjustment, Inc. for emergency 24 hour claim service for Merrimack Mutual & Baystate Mutual policyholders only:
Pager (978) 445-0431 (After the tone, dial your telephone number, press the # key and hang up. An adjuster will call you back immediately.)

Massachusetts Property Insurance
Underwriting Association (MPIUA)

Online payments: [https://www.mpiua.com/payment/]
Emergency claim reporting:
[www.mpiua.com/pdf/service-enhancements/EmergencyLossReporting.pdf]

Safety Insurance Company

On line payments: [https://www.safetyinsurance.com]
Report a Claim on line: [https://www.safetyinsurance.com]
Phone in a claim: 800-951-2100